🌿 Privacy Policy — Luna’s Pet Living

At Luna’s Pet Living, we care deeply about your privacy. This policy explains what information we collect, how we use it, and how we keep it safe. By using our website (lunaspetliving.com), you agree to the practices described below.

🌼 1. Information We Collect

We collect information to help us process orders, improve your experience, and keep our website running smoothly.

Information you provide

This may include:

• Name

• Email address

• Shipping and billing address

• Payment details (processed securely through third‑party providers)

• Any information you share when contacting us

Information collected automatically

When you browse our website, we may collect:

• IP address

• Browser type

• Time zone

• Pages viewed

• Referring websites or search terms

• Device information

• Cookie data

This helps us understand how visitors use our site and improve functionality.

🌼 2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you about your purchase

• Improve website performance and customer experience

• Detect and prevent fraud

• Comply with legal obligations

We do not sell or rent your personal information.

🌼 3. Cookies & Tracking

Cookies help us create a smoother browsing experience. Some cookies are essential for the website to function, while others help us understand how visitors use our site.

You can manage optional cookies through your browser settings. Third‑party services (such as payment processors or embedded media) may also use cookies.

🌼 4. Sharing Your Information

We may share your information with:

• Trusted suppliers (to fulfill your order)

• Payment processors (Stripe, PayPal)

• Shipping carriers

• Service providers that help operate our website

We only share what is necessary to complete your order or provide services.

We may also share information if required by law, such as responding to a subpoena or government request.

🌼 5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online system can guarantee complete security. We continuously work to keep your data safe.

🌼 6. Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

• Accessing the information we hold

• Requesting updates or corrections

• Requesting deletion where applicable

• Opting out of marketing communications

To exercise these rights, contact us at hello@lunaspetliving.com.

🌼 7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

🌼 8. Links to Other Websites

Our website may contain links to third‑party sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

🌼 9. International Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States or other countries where our suppliers operate.

🌼 10. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of our website means you accept the updated policy.

🌼 11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, reach out anytime: hello@lunaspetliving.com